Throughout this toolkit, you will see aspects of the Good Jobs Strategy and how they come together to help small businesses offer quality jobs. The Good Jobs institute, a non-profit founded to help companies thrive by creating good jobs, also has a website where companies can learn more about how to implement the Good Jobs Strategy through free case studies, articles, and tools, including:.
Do you have questions about things like employee engagement, financial projections, adding new benefits, or other HR challenges? Our advisors will work with you to solve your biggest business challenges.
Learn more. The Good Jobs Strategy. Find an Advisor Free Advice and Coaching Do you have questions about things like employee engagement, financial projections, adding new benefits, or other HR challenges? Our advisors will work with you to solve your biggest business challenges Learn more. Today, I'm looking back at at podcast from two years ago, sharing this written summary that hopefully better reaches an audience that doesn't listen to podcasts. I love The Good Jobs Strategy book and approach and I hope you're inspired by it, even if you don't work in retail.
Download a low-res for reading or high-res PDF for printing of this summary. Beginning her career studying industrial engineering at Penn State, Ton wanted to pursue her doctorate in a subject matter that combined business and engineering. She found operations management to be the perfect fit and entered the Harvard Program. As a PhD student, Ton found the Harvard Business School's operations management program less quantitative than she was hoping for, so she chose to work with the professor whose work was the most quantitative.
That professor was beginning a new project in the retail industry studying supply chains and asked her if she would join the project. One common example of this is that a product would make it all the way from China to the store only to be left in the backroom, never making it to the selling floor to be seen or purchased by customers. In-store logistics problems like that were pervasive and costing retailers sales.
Poor labor practices are often a result of attempts to minimize costs because of very low profit margins. Ton explained that while cost minimization is very important, companies don't ultimately benefit when they view labor just as a cost.
I'd add this should apply in healthcare, as well. So that's how they end up being managed. So, I saw a system that wasn't working for anyone particularly, and the reaction was often that this is the only way to get the lowest prices. It wasn't challenging to find retailers that were doing things differently, but there aren't enough of them, Ton said.
They also simplify their operations in a way that maximizes value for their customers and improves employee productivity and motivation. Their employees can also make decisions that improve customer service and reduce cost. Investment in people includes recruiting, training, establishing clear career paths, creating high performance standards, and offering fair wages and predictable schedules.
Learn More. Buy this Book on. You must sign in to see if this title is available for request. Sign In or Register Now. Read an Excerpt. Description Almost one in four American working adults has a job that pays less than a living wage. Read More Read More. Additional Information.
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